Terms of sale

Terms and Conditions of Sale — DIOSÉA

Preamble

These Terms and Conditions of Sale apply to all purchases made through the DIOSÉA website by customers in the United States.

1. Seller Information

Seller: DIOSÉA

Email: contact@diosea.com

Website: https://diosea.com

2. Products

The products offered for sale are those displayed on our website, subject to availability and while supplies last.

3. Pricing

All prices are displayed in United States Dollars (USD).

Applicable sales taxes, shipping fees, and any additional charges will be calculated and displayed at checkout, where applicable.

DIOSÉA reserves the right to modify its prices at any time without prior notice. Any changes will not affect orders that have already been confirmed.

4. Orders

By placing an order through our website, customers agree to these Terms and Conditions of Sale.

An order confirmation will be sent to the email address provided by the customer.

DIOSÉA reserves the right to refuse or cancel orders in cases of suspected fraud, payment issues, or product unavailability.

5. Payment

Payment can be made by credit or debit card, PayPal, or any other payment methods available at checkout.

Full payment is required at the time of purchase.

All transactions are processed through secure payment providers.

6. Shipping and Delivery

Products are shipped to the delivery address provided by the customer during checkout.

Estimated delivery time within the United States is 5 to 8 days.

During periods of high demand, holidays, or unexpected logistical disruptions, delivery may take longer than usual.

Delivery times are estimates and are not guaranteed.

7. Returns and Right of Withdrawal

DIOSÉA offers a 30-day return policy. Customers may request a return within 30 days of receiving their order.

To qualify for a return, products must be unused, in their original condition, and in their original packaging.

For hygiene and safety reasons, opened or used personal care products may not be eligible for return, except where required by applicable law.

To request a return, please contact contact@diosea.com before sending any products back.

For full details, please refer to our Return & Refund Policy.

8. Product Warranties

DIOSÉA aims to provide products that meet the descriptions and quality standards presented on our website.

If a product arrives damaged, defective, or incorrect, customers should contact us promptly at contact@diosea.com so we can review the issue and provide an appropriate resolution.

Nothing in these Terms limits any consumer rights or warranties that cannot legally be excluded under applicable United States federal or state law.

9. Liability

To the extent permitted by applicable law, DIOSÉA shall not be held liable for damages resulting from improper use of purchased products or failure to follow the product instructions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

10. Personal Information

We respect the privacy of our customers.

For information about how we collect, use, store, and protect your personal information, please review our Privacy Policy.

11. Disputes and Applicable Law

These Terms and Conditions of Sale are subject to applicable United States federal laws and any applicable state laws.

In the event of a dispute, customers are encouraged to contact DIOSÉA at contact@diosea.com to seek an amicable resolution.

If a dispute cannot be resolved informally, it may be submitted to a court of competent jurisdiction, subject to applicable law.

Nothing in these Terms limits any mandatory consumer protection rights available to customers under applicable law.